Shipping policy

Effective Date: 7-13-25

At JNS MFG, we offer both nationwide shipping within the U.S. and local pickup for customers near Springville, Utah. Whether your order is custom-made or ready to ship, we’ll make sure it gets to you safely and efficiently.

🛠️ Processing Times

  • Custom Orders: Ship or ready for pickup within 10–14 business days

  • Ready-to-Ship Items: Ship or ready for pickup within 10-14 business days

Processing times may vary during peak seasons. Orders placed on weekends or holidays begin processing on the next business day.

🚚 U.S. Shipping

  • Shipping is available within the United States only

  • Shipping rates are calculated at checkout based on your order and location

  • We ship via USPS, UPS, or FedEx

  • Some items may qualify for free shipping—see product listings

Estimated Delivery Times:

  • 2–6 business days after dispatch (standard U.S. delivery)

🏠 Local Pickup – [Your City/Location]

Live nearby? You can choose Free Local Pickup at checkout.

How It Works:

  1. Select Local Pickup at checkout

  2. You’ll receive an email when your order is ready (within the stated processing time)

  3. Pickup location: 276 W 400 N, Springville Utah

  4. Pickup hours: Monday - Saturday times will be negotiated 

  5. Please bring your order confirmation and a valid ID

📅 Orders must be picked up within 7 days of notification unless other arrangements are made.

📬 Tracking (for Shipped Orders)

When your order ships, you’ll receive a tracking number via email. Please allow up to 24 hours for tracking updates.

❗ Lost or Damaged Packages

If your package arrives damaged or is lost in transit:

  • Contact us within 7 days of delivery (or estimated delivery date)

  • Include your order number and clear photos (if applicable)

  • We’ll work with the carrier and provide a resolution or replacement

✅ Address Accuracy

Please ensure your shipping address is accurate at checkout. We are not responsible for delivery delays or losses due to incorrect or incomplete addresses.

If you realize you’ve entered the wrong address, contact us immediately. If the item hasn’t shipped, we’ll do our best to update it.

Questions?

📧 Email us at: contact@jns-mfg.com
📍 Visit us or pick up locally at: 276 W 400 N Springville UTAH
🌐 Website:https://jns-mfg.com